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COURSE DETAILS

Course Name: Bullying Awareness for Staff in Specialist Roles
Objectives:

By the end of the session participants will:

  • Develop an awareness of the complexities of the issue of bullying
  • Understand the legal and University specific requirements for managing situations of bullying and complaints
  • Clarify the role of contact staff in the resolution of complaints
  • Review the principles of complaints management
  • Develop skills appropriate to the role including hearing complaints and the provision of information to assist the complainant and the person accused
Content Outline:
  • Definition and examples of bullying
  • Impact of bullying
  • Legislative framework
  • Relevant case law
  • University policy and procedure
  • Interview skills
  • Clarify the nature of the issue
  • Options for resolution
Who Should Attend: Invited persons and staff who hold positions where complaints of bullying may be raised
No of Participants: Maximum of 20 per session (may vary dependent on demand)
Notes:  

 

COURSE AVAILABILITY

Dates Time Venue
On Request    

 

To book your place for this course, please contact EduSafe by email on edusafe@curtin.edu.au giving your name, staff number, contact details and course date preference.